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Identify a business that you are familiar with or have dealt with in the past (hospital,...

Identify a business that you are familiar with or have dealt with in the past (hospital, library, coffee or fast food shop, etc.) and comment on two activities that you have observed that, in your opinion, are non-value-added. What recommendations would you make to the business to improve the situation?

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Answer #1

The business of Hospital has following two non-value-added activities:

a) Store of Medicines

b) house keeping

a) The stores of medicine is important to keep sufficient stock to cater the requirements of the patients. However, the stock should be limited to requirement and no medicine should be overstocked. Overstocked medicne may expire, after expiry date, and become useless, and the investment will become a dead investment. Since the funds have a cost attached to it, these should be used properly and should not remain in idle stocks.

b) Housekeeping is an important activity, as the hospital must be neat and clean every time. There is huge cost attached to this activity. Hence, it is important to plan the patient's movement, allotment of rooms, planning of OTs, that the cost of housekeeping can be controlled.

  

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