3 In relation to the management of conflict, which of the following approaches will maximise the prospect of consensus? A Acceptance B Negotiation C Avoidance D Assertiveness
4 Darragh has been appointed to the management team of a professional football club. His role includes coaching, mentoring and counselling young players who have just signed contracts with the club for the first time. The following are his main activities: 1 Helping the young players to settle in during their first week 2 Identifying each player’s key skills and encouraging them to develop new skills 3 Advising the players on addressing personal issues, such as managing their finances 4 Helping the players to anticipate opponents’ reactions Which of the following matches the correct role to carry out in each of the four activities?
A 1. Mentor 2. Counsellor 3. Coach 4. Counsellor B 1. Mentor 2. Coach 3. Counsellor 4. Coach C 1. Mentor 2. Coach 3. Counsellor 4. Mentor D 1. Counsellor 2. Mentor 3. Coach 4. Counsellor
Ans 3 B Negotiation, because Negotiation Gives The Best Opportunity For Two Sides in a Conflict To Converge Their Positions, -the other option either involve backing down, -forcing a position -potentially increasing conflict.
Answer: 4 (B) 1. Mentor 2. Coach 3. Counsellor 4. Coach
relevant definations for justify the answer
1. A person's mentor is someone who gives them help and advice over a period of time, especially help and advice related to their job.
2. When someone coaches a person or a team, they help them to become better at a particular sport.
3. A counsellor is a person whose job is to give advice to people who need it, especially advice on their personal problems.
4. A coach is someone who trains a person or team of people in a particular sport.
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