Question

Worley Company buys surgical supplies from a variety of manufacturers and then resells and delivers these supplies to hundreds of hospitals. Worley sets its prices for all hospitals by marking up its cost of goods sold to those hospitals by 6%. For example, if a hospital buys supplies from Worley that cost Worley $100 to buy from manufacturers, Worley would charge the hospital $106 to purchase these supplies.

For years, Worley believed that the 6% markup covered its selling and administrative expenses and provided a reasonable profit. However, in the face of declining profits, Worley decided to implement an activity-based costing system to help improve its understanding of customer profitability. The company broke its selling and administrative expenses into five activities as shown:

Activity Cost Pool (Activity Measure)	Total Cost		Total Activity
Customer deliveries (Number of deliveries)	$	332,000	4,000	deliveries
Manual order processing (Number of manual orders)		456,000	6,000	orders
Electronic order processing (Number of electronic orders)		315,000	15,000	orders
Line item picking (Number of line items picked)		634,500	470,000	line items
Other organization-sustaining costs (None)		670,000
Total selling and administrative expenses	$	2,407,500

Worley gathered the data below for two of the many hospitals that it serves—University and Memorial (each hospital purchased medical supplies that had cost Worley $40,000 to buy from manufacturers):

	Activity
Activity Measure	University	Memorial
Number of deliveries	11	23
Number of manual orders	0	44
Number of electronic orders	11	0
Number of line items picked	100	230

Required:

1. Compute the total revenue that Worley would receive from University and Memorial.

2. Compute the activity rate for each activity cost pool.

3. Compute the total activity costs that would be assigned to University and Memorial.

4. Compute Worley’s customer margin for University and Memorial. (Hint: Do not overlook the $40,000 cost of goods sold that Worley incurred serving each hospital.)

Answer 1

1
	University	Memorial
Cost of goods sold	40000	40000
Add: Markup @ 6%	2400	2400
Total Revenue	42400	42400
2
Activity cost pool	Total cost	Total activity	Activity rate
Customer deliveries	332000	4000	83.00	per delivery
Manual order processing	456000	6000	76.00	per manual order
Electronic order processing	315000	15000	21.00	per electronic order
Line item picking	634500	470000	1.35	per line item picked
3
	University			Memorial
Activity cost pool	Activity	Activity rate	Cost allocated	Activity	Activity rate	Cost allocated
Customer deliveries	11	83.00	913.00	23	83.00	1909.00
Manual order processing	0	76.00	0.00	44	76.00	3344.00
Electronic order processing	11	21.00	231.00	0	21.00	0.00
Line item picking	100	1.35	135.00	230	1.35	310.50
		Total	1279.00		Total	5563.50
	Total activity costs
University	1279.00
Memorial	5563.50	or 5564
4
	University	Memorial
Revenue	42400.00	42400.00
Less: Costs
Cost of goods sold	40000.00	40000.00
Activity costs	1279.00	5563.50
Customer margin	1121.00	-3163.50	or -3164