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All of the following are examples of total quality management practices except: A)reduction in the movement...

All of the following are examples of total quality management practices except: A)reduction in the movement required in a manufacturing job. B) redesign of a product to reduce its parts by 50 percent. C) separating the sales and services functions. D) raisingraw material quality standards.

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Answer #1

c. Separating the sales and services functions

Total quality management ( TQM) it refders to method used by management to enhance quality and productivity in business. TQM puts a highlight on the processes that organizations use to produce their products, and it calls for organizations to characterize those procees, persistently monitor and degree their execution, and utilize that execution information to drive improvements, so separting Separating the sales and services functions is not involves the TQM proceess.

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