In which areas of an organization's value chain can important business sustainability risks or opportunities arise?
I.Research & Development
II.Customer Service
III.Manufacturing
IV.Warehousing & Distribution
a.II and IV
b.I, II, III, and IV
c.III only
d.I only
e.II only
Answer: Option b. I, II, III, and IV
Business sustainability refers to the ability of a business to continue increasing its worth over a long time period by managing its risks and opportunities in the achievement of its business objectives. Risks and opportunities are present in all areas of an organization’s value chain and therefore all four areas mentioned namely, research & development, customer service, manufacturing, and warehousing & distribution are susceptible to risks and opportunities. Hence, option b. is the correct answer.
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