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Return on Investment might be included as a measure in which of the following Balanced Scorecard...

Return on Investment might be included as a measure in which of the following Balanced Scorecard categories?

Financial
Learning & Growth
Customer
Internal Business Processes
Business   Accounting   
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Answer #1

Answer: Financial

The financial perspective balanced scorecard includes measures pertaining to the financial health and performance such as return on investment.

The learning & growth perspective includes intangible performance drivers such as human capital, information capital, and organizational capital.

The customer learning & growth perspective focuses on customer and market related performance.

The internal process perspective includes processes that are required for achieving the customer and finance related objectives.

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