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how the company communicate with its customers through the use of social media. (oscar wylee)

how the company communicate with its customers through the use of social media. (oscar wylee)
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The role of social media in business communication is normaabout building a conversation with one's clients and customers. Companies are successfully using social media to increase sales, build traffic, find employees, build community, and create a positive, well known brand. The company can communicate with its customers through the use of social media by posting the following online:

  • Content that has been created by company, including blog entries, white papers or eBooks
  • Birthdays of employees
  • Upcoming events and functions
  • Sales and promotions
  • Survey questions
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