Question

Company A's sales department has salesperson B and salesperson C. Salesperson B is responsible for all sales

made to customers in Country D and Salesperson C is responsible for all sales made to customers in Country

E. One customer only comes from one country. If we use an agent class of "Salesperson" and an agent class

of "Customer", what is the association between the "Salesperson" class and the "Customer" class?

A. Assignment

B. Responsibility

C. Participation

D. None association exists between the two classes.

Q2

Which of the following internal control activity is mainly a preventive activity?

A. Internal Auditing

B. Controlling the access to valuable goods

C. Purchase insurance for goods under shipment

D. None of the Above

Answer 1

1. The association between the "Salesperson" class and the "Customer" class is Responsibility. A responsibility of a salesperson as a client relationship manager is to:

Assist customers identify problems,

Offer information about potential solutions, and

providing after-sale service to make sure that they have long term satisfaction.

2.

Internal auditing- Internal auditing is the independent and objective evaluation of an organisation's internal controls The objectiv is to ensure risk is effectively managed within its risk appetite. This can be preventive as well as detective in nature.

Controlling the access to valuable goods- This is a preventive activity as it is making sure that no loss happens to valuable goods and is taking measure before hand.

Purchase insurance for goods under shipment- It is a control activity or normal business operation hence it is incorrect.