Question

At the business process level, we can divide related risks into three basic categories. 1) The...

At the business process level, we can divide related risks into three basic categories. 1) The risk that a firm

fails to do something that is desirable to do; 2) The risk that a firm does something that the firm should not

do; 3) The risk that a firm does something in a wrong way

Now consider the process of shipping goods to customers according to the agreement in a Sales contract. For

each category of risk, describe one potential business process risk in the shipping process.

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Answer #1

Potential business process risk in the shipping process for each type of risk:

1) The risk that a firm fails to do something that is desirable to do in a shipping Process - The risk that the firm fails to deliver the product to the customers within the time specified to the customers.

2) The risk that a firm does something that the firm should not do in a shipping process - The Risk that the firm deliverying a damaged Product to the customer.

3) The risk that a firm does something in a wrong way in a shipping process - The Risk that the firm deliverying a wrong product than the product ordered by a Product.

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