QUESTION 1
1. A graph that represents the costs of quality versus time
is the
a.. Interim report on quality performance.
b. Long-term quality performance report.
c. Multi-period quality trend report.
d. One year quality performance report.
QUESTION 2
The purpose of trend reporting on non-value-added costs is
to
a. define root causes.
b. see if cost reductions occurred as expected.
c. trace resources to cost objectives.
d. assess value content.
QUESTION 3
If only the return on investment were used to measure performance,
it would be considered
a. Triple loop feedback.
b. A verifiable strategy.
c. Double loop feedback
d. Feedback from a single loop.
QUESTION 5
The decision making contexts related to quality cost information
are strategic pricing and strategic analysis.
True
False
QUESTION 6
Which of the following would be a lag measure?
a. plant investment
b. employee training hours
c. sales per employee
d. budget forecasts
Answer
1.A graph that represent the costs of quality versus time is the
c)multi-period quality trend report
2.The purpose of trend reporting on non-value added costs is to
a) define root causes
3.If only return on investment were used to measure performance , it would be considered
d) feedback from single loop
5.The decision making contexts related to quality cost information are strategic pricing and strategic analysis
False. The decision making contexts are strategic pricing and cost-volume profit analysis.
6.Which of the following would be a lag measure?
c) sales per employee
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