Question

____________ decision-making usually includes a policy, procedure, or set of instructions.

		Unstructured
		Non-Programmed
		Non-Structured
		Structured

Answer 1

Option (d) is correct.

Structured decision making usually includes a policy, procedure, or set of instructions.

Structured decision making is a process for careful and organized analysis of decisions. Strategic decision making involves making decisions on the basis of clear cut objectives in mind. Structured decisions have well defined methods for finding a solution to a problem. It involves making clear cut policies, procedures and instructions.

Unstructured, Non programmed or Non structured decision making involves the use of personal experience, knowledge or expertise to solve a problem. There are no set of rules, policies or instructions involve in these decision making processes.