Question

A company surveyed 1,000 past customers and found the promoter ratio was 30% and the net...

A company surveyed 1,000 past customers and found the promoter ratio was 30% and the net promoter score was 10%. Which of the following is the number of customers who were passively satisfied?

a. 200

b. 300

c. 400

d. 500

Business   Accounting   
0 0
Add a commentTranscribed image text
Next >

Homework Answers

Answer #1

Ans:

Promoter ratio means number of customers who are satisfied from the services/products of the company.

Promoter score means number of curtomers who recommend company's products services to others.

So based on survey of 1,000 customers.

Promoter Ratio : 30%*1000 = 300

Promoter score : 10%*1000 = 100

So out of total satisfied 300 customers 100 customers recommed the companys product and services to others.

So number of customers who were passively satisfied is :

Promoter ratio - Promoter score = 300 -100

= 200 Customers

So correct answer is option A.

For any query please ask in comment box, we are happy to help you. Also please don't forget to provide your valuable feedback. Thanks!

0 0
Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Log In

Sign Up

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
A company has three independent investment opportunities. Each investment costs $1,000, and the firm's cost of...
A company has three independent investment opportunities. Each investment costs $1,000, and the firm's cost of capital is 10%. The cash inflow of each investment is as follows:                  cash inflow   A          B          C              year                 1               $300       500       100                 2                 300       400       200                 3                 300       200       400                 4                 300       100       500 If the company uses net present value method to evaluate its investments, which investment(s) should the firm make? investment...
1) Based on the following company data, what is the net promoter score? Score                            Number of...
1) Based on the following company data, what is the net promoter score? Score                            Number of Responses 10                                               2,564 9                                                 5,060 8                                                 5,016 7                                                    912 6                                                 2,192 5                                                 1,972 4                                                 1,428 3                                                    252 2                                                    168 1                                                   436                                                  20,000 (Ans: 5.88%) I know the answer please show the work...thanks!
2. Binomial Suppose according to past data for a small boutique, about 30% of the customers...
2. Binomial Suppose according to past data for a small boutique, about 30% of the customers who walk into the store purchase at least one item. a. Today 10 individual customers walked into the store while you are there. How many of these 10 customers do you expect would by at least one item? (hint: expected value formula) b. What is the chance that exactly 3 of the customers would purchase at least one item?   c. What is the probability...
Elevated Expectations Company projected the following overhead costs and cost drivers for past year (assume that...
Elevated Expectations Company projected the following overhead costs and cost drivers for past year (assume that actual overhead and budgeted overhead were the same): Overhead Item Expected Costs Cost Driver Expected Quantity Setup costs $12,150 Number of setups 50 Ordering costs 4,050 Number of orders 30 Maintenance 17,400 Machine-hours 600 Power 3,000 Kilowatt-hours 600 Direct Labor Hours 500 Elevated Expectations contracted for 2 jobs, both of which were completed during the year. Production managers reported the following data in relation...
Please calculate the following based on the facts provided:   a. Gross Margin Ratio: Net sales =...
Please calculate the following based on the facts provided:   a. Gross Margin Ratio: Net sales = $1,000,000.00 & Cost of Goods Sold = $200,000.     b. Return on assets ratio (ROA): Net Income = $350,000 & Average Total Assets = $2,500,000   c. Return on Equity (ROE): Net Income = $350,000 & Shareholder's Equity = $5,000,000.   d. Customer Acquisition Cost (CAC): Sales/Marketing Costs = $450,000 & number of new customers 1,000.    e. Current Liquidity Ratio: Current Assets = $1,200,000 & Current Liabilities=...
Chirico Manufacturing Company uses job costing system. The following job cost records were provided for January,...
Chirico Manufacturing Company uses job costing system. The following job cost records were provided for January, the company’s first month of operations: Job 1 Job 2 Job 3 Job 4 Job 5 Direct materials used $100 $400 $300 $200 $400 Direct labor cost 300 600 200 500 100 Allocated overhead 300 600 200 500 100 Total $700 $1,600 $700 $1,200 $600 Date started 01/02 01/10 01/20 01/25 01/22 Date completed 01/18 01/20 01/30 02/02 02/10 Date delivered to customer 01/20...
26. MC.09-047 A company has $200 in cash, $500 in accounts receivable, and $700 in inventory....
26. MC.09-047 A company has $200 in cash, $500 in accounts receivable, and $700 in inventory. If current liabilities are $400, then the current ratio would be a.2.25 to 1. b.3.50 to 1. c.3.00 to 1. d.1.75 to 1. 27. MC.09-048 A company has $200 in cash, $500 in accounts receivable, and $700 in inventory. If current liabilities are $400, then the quick ratio would be a.3.50 to 1. b.1.75 to 1. c.3.00 to 1. d.2.25 to 1. 28. MC.09-050...
Dynamic Resources reported the following information for year ending June 30, 2016 (values in millions): Plant,...
Dynamic Resources reported the following information for year ending June 30, 2016 (values in millions): Plant, Property & Equipment, gross $3,000 Accumulated Depreciation 1,400 Plant, Property & Equipment, net 1,600 Salvage Value 200 The company also reported the following transactions on the first day of fiscal 2017: Sale of asset with gross PP&E of $600 million for $500 million and useful life of 3 years and no salvage value. Recorded a gain on sale of $300 million. Write off of...
The following investments were made by the Farrence Company. a. Purchased a $1,000, 5%, 10-year bond...
The following investments were made by the Farrence Company. a. Purchased a $1,000, 5%, 10-year bond at 102 b. Purchased a $5,000, 6½%, 10-year bond at 98 Assume that both investments were made on the date the bonds were originally issued, and that the bonds were held to maturity. Total income earned by the Farrence Company for the bond in b is A. $500. C. $3,350. B. $3,250. D. $4,900. The amount of interest income to be reported annually for...
An economy has the following AD and AS curves: AD curve: Y = 300+ 30 (M/P),...
An economy has the following AD and AS curves: AD curve: Y = 300+ 30 (M/P), AS curve:   Y = Ybar+(3/10) (P-Pe). Here, Ybar=500 and M=400. The economy has been in the long-run (full-employment) equilibrium for a long period of time. Then a negative supply shock decreases full employment output to Ybar=318. This is a total surprise for the public. What will be the equilibrium price P? A. 60 B. 120 C. 150 D. 200
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT