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LaCrosse, Inc., sales manager Josh Brown has been receiving calls from customers complaining about the length...

LaCrosse, Inc., sales manager Josh Brown has been receiving calls from customers complaining about the length of time it takes to receive an order. To help him understand the issue, he gathered the following information from DanGold Enterprises’ most recent order.

Days Required
Process customer order 0.1
Wait for direct materials to arrive 4.0
Fabrication of parts 4.0
Move order to assembly department 0.5
Wait for machine time 6.0
Assembly of parts 4.0
Move order to finishing department 0.3
Wait for machine time 3.0
Finishing of units 6.0
Move to packing department 0.9
Packing 1.7
Move to shipping department 0.2
Load delivery truck 0.5
Drive to customer 0.5
Unload delivery truck 0.7
Return to plant 2.0
Enter the delivery cycle time in days rounded to 1 decimal place.
enter the manufacturing cycle time in days rounded to 1 decimal place.
Enter the value-added time in days rounded to 1 decimal place.
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